i took a trip to PC world to listen to the staff sell their snizzle.

Tell ya, totally cheers you up to listen to how dumb some people are and how wrong the staff are. honestly, this one member of staff nearly made piss myself. cant remember what he was goiing on about (networking) but it left me feeling so sorry for the customer i had to bite me tongue before said something sweary  

oooh and BTW PC worlds prices made me laugh even harder, HTF do they justify them prices

ITS CALLED THINK OF A PRICE AND TRIPLE IT

Its great fun when you have nothing to do

Internet resellers on low margins dont have to cover the overheads of sales staff and brightly-lit warehouse stores.
Anyone in IT who knows their stuff can make more than those who occupy retail floorspace.
Surely self-evident.....

Well, why dont one of you get a job there!! If you have nothing better to do get a job there for the fun. Then on staff breaks just make fun of the other staff members.


Last time I was there, they were paying a fat guy to sit on a podium quite high up with cctv cameras and a joystick to zoom in (perve) on customers. Im quite sure he must have followed me and my brother around the whole store!


So do yous ever ask them questions or just listen to them talking to other customers?

After a 2 day intensive course in Swindon, they see themselves as fully certified Intel, Apple, Crucial, Netgear etc. Engineers and the very people who wrote the book on computer and software engineering...

...then you ask them a question which isnt in the PC World Training Manual such as, "what does cache mean?" and they soil themselves....

 

They way I see it, all they know about the machine/notebook/camera etc in front of them are the specifications on that white peice of paper with a price underneath.  

You see it in the adverts as well, the women just blasts out a roll of specifications as If she understands it and the customer nodss and buys one.

Ask them to use their in depth knowledge of the store and their products and they are out of their depth.

The problem I have with PC World staff isnt any of that stuff - at the end of the day theyre wage monkeys and I dont really expect them to be geeked up on technology otherwise theyd be using the stuff not selling it (in the same way I dont expect the woman who answers the phone when you call sky tv to know about satellites).  Tbh we all know what we need on these forums anyway...

The thing I HATE is that you usually just need to ask someone something like oh do you have the new TomTom Go in or do you sell network extenders - just something practical like where the hell have you put this item so I can just buy it and get out.

But no, 800 members of staff in blue jumpers all stood in the repairs section talking to each other and making you queue up with people for an hour just to ask where they keep something or do they have any stock.  I found the answer was to wander around the laptop/tv section looking clueless till someone comes over to try and sell you something - then you have em!  "Yes this TV is interesting but I need a print cartridge *muhahah*. "

PS: you may be able to tell Im not a big fan of PC World