yeap :s
I phone the activation number and explained that I had to upgrade as *x* component died.
The operator went and spoke to their line manager who gave them authorisate to issue me with an activation number over the phone ![Smiley :)](http://www.tekforums.net/Smileys/teksmileys/smiley.gif)
Yeah, this is all you really need to do, what do you do when your pc blows up and you need a new part? Go buy a new windows copy every time? LOL, so ring up say it blew up and replace parts and they just give it over the phone, last time i did it they did not even go to the manager